Terms & Conditions

1. Acceptance of Terms

By accessing or using the KnowledgeLoot website and learning platform (knowledgeloot.com and iqra.knowledgeloot.com, collectively the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Platform.

If you are a parent, guardian, or school administrator registering on behalf of a minor, you confirm that you have the authority to accept these Terms on their behalf and take full responsibility for their use of the Platform.

We reserve the right to update these Terms at any time. Continued use of the Platform after changes are published constitutes acceptance of the updated Terms.

2. Platform Description

KnowledgeLoot provides free, self-paced online Quranic education for children, including interactive lessons, Tajweed instruction, gamified learning features (K-Coins, rewards), and a Marketplace. The Platform is provided on a best-effort basis.

We do not guarantee:

• Uninterrupted or continuous availability of the Platform
• That all features will be available at all times
• That content will be free from errors or omissions
• That the Platform will meet any specific educational outcome or result

3. User Accounts & Eligibility

To access the full Platform, users must register for an account. You agree to:

• Provide accurate and current registration information
• Keep your login credentials confidential
• Notify us immediately of any unauthorised use of your account
• Be solely responsible for all activity that occurs under your account

Children under the age of 13 must be registered and supervised by a parent, guardian, or authorised adult. By registering a child, the supervising adult accepts full responsibility for that child's use of the Platform.

4. Acceptable Use

You agree not to use the Platform to:

• Share, distribute, or reproduce any course content or materials without written permission
• Attempt to disrupt, hack, or interfere with the Platform or its infrastructure
• Upload or share harmful, offensive, or inappropriate content
• Impersonate any person or organisation
• Use the Platform for any commercial purpose without prior written consent

We reserve the right to suspend or terminate any account that violates these Terms without prior notice.

5. Payment, Donations & No Refund Policy

KnowledgeLoot accepts voluntary financial contributions and donations via the Platform (including through our Crowdfunding Campaigns and Support Us features). These contributions are made on a purely voluntary basis to support the ongoing operation and development of free Islamic education.

By making a contribution or payment through the Platform, you acknowledge and agree that:

• All contributions and donations are final and non-refundable under any circumstances
• Contributions are not tax-deductible unless explicitly stated otherwise at the time of payment
• No goods or services are guaranteed in exchange for a donation or contribution
• Crowdfunding campaign targets are aspirational and there is no obligation to achieve them or refund contributions if targets are not reached
• Any virtual rewards, K-Coins, or Marketplace items associated with contributions have no monetary value and cannot be exchanged for cash or refunds

If you believe a payment was made in error or was fraudulent, you must contact us within 7 days of the transaction. We will investigate on a best-effort basis but are under no obligation to issue a refund.

6. Service Availability — Best-Effort Basis

The Platform is provided on a best-effort basis. We strive to keep the Platform available, accurate, and up to date, but we make no guarantee of continuous, uninterrupted, or error-free service.

Without limiting the above, we do not warrant or represent that:

• The Platform will be available at any particular time or from any particular location
• Errors or defects will be corrected within any specific timeframe
• The Platform or its servers are free of viruses or other harmful components
• Any particular course, lesson, or feature will remain available indefinitely

Scheduled or unscheduled maintenance, outages, or technical failures may occur without notice. We will use reasonable efforts to restore service as promptly as practicable, but accept no liability for downtime or service interruption. When issues are reported, we will endeavour to investigate and respond on a best-effort basis. We do not guarantee resolution timeframes, outcomes, or workarounds.

7. Limitation of Liability

Without limiting the above, we expressly exclude liability for:

• Loss of data, content, K-Coins, Marketplace items, or account progress
• Failure to achieve any educational result or outcome
• Technical errors, outages, or service interruptions
• Any third-party actions, content, or services accessed through or linked from the Platform
• Unauthorised access to or alteration of your account or data
• Any reliance placed on information or content provided through the Platform

Where liability cannot be excluded by law (including under the Australian Consumer Law), our liability is limited to the maximum extent permitted, and in any event to the greater of AUD $50 or the total amount you have contributed to the Platform in the 12 months prior to the event giving rise to the claim.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot lawfully be excluded.

8. Intellectual Property

All course content, materials, graphics, design, software, and other content on the Platform are the property of KnowledgeLoot or its content providers and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and its content for personal, non-commercial educational purposes only. You must not:

• Copy, reproduce, or distribute any content from the Platform without written permission
• Modify or create derivative works based on Platform content
• Use Platform content for commercial purposes
• Remove or alter any copyright, trademark, or other proprietary notices

9. Third-Party Services

The Platform uses third-party services including payment processors (Stripe, PayPal), authentication providers (Google, Microsoft), and content delivery infrastructure. Your use of these services is governed by the respective third-party terms and privacy policies. We are not responsible for the practices, availability, or actions of any third-party service provider. Links to external websites are provided for convenience only. We do not endorse, warrant, or accept responsibility for the content of any linked site.

10. Children’s Safety & Parental Responsibility

The Platform is designed for use by children under adult supervision. Parents and guardians are responsible for:

• Supervising their child's use of the Platform
• Ensuring their child uses the Platform in a safe and appropriate manner
• Reviewing communications and activity associated with their child's account

We do not accept liability for a child's unsupervised or inappropriate use of the Platform beyond the safeguards we have put in place.

11. Account Termination & Suspension

We reserve the right to suspend or permanently terminate any account at our sole discretion, with or without notice, if we reasonably believe that:

• A user has breached these Terms
• Account activity poses a risk to the Platform, other users, or third parties
• Continued provision of the service is no longer feasible or appropriate

Upon termination, your right to use the Platform ceases immediately. Any K-Coins, Marketplace progress, or accumulated rewards associated with a terminated account are forfeited and will not be refunded or compensated.

You may request account deletion at any time by contacting us. Deletion requests will be processed on a best-effort basis within a reasonable timeframe.

12. Governing Law & Disputes

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from or in connection with these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

Before commencing any legal proceedings, you agree to contact us in good faith to attempt to resolve the dispute informally. We will respond to dispute notifications on a best-effort basis within a reasonable time.

13. General Disclaimers

The Platform and all content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• The Platform is suitable for any particular purpose or audience
• Course content has been reviewed or endorsed by any religious authority
• Any specific religious or educational outcome will be achieved

Use of the Platform is entirely at your own risk.

14. Severability & Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KnowledgeLoot with respect to your use of the Platform and supersede all prior agreements, representations, or understandings.

15. Contact Us

If you have any questions about these Terms, please contact us at:

KnowledgeLoot — Legal Enquiries
Website: knowledgeloot.com
Contact: Secure Contact Form

Last updated: 10 June 2026